Shipping policy
At Beauty Bazar Lahore, we aim to provide a reliable and smooth delivery experience for all clothing, skincare, and beauty orders. Please review our shipping terms before completing your purchase.
Order Processing
Orders are processed after successful online payment confirmation. We do not process unpaid orders.
Orders are generally prepared for dispatch within 1–3 business days. During sales, new launches, public holidays, or periods of high order volume, processing may take slightly longer.
Delivery Within Pakistan
We provide delivery across Pakistan through third-party courier services.
Estimated delivery times after dispatch are generally:
- Lahore and major cities: approximately 2–4 business days
- Other cities and locations: approximately 3–7 business days
- Remote areas: delivery may require additional time depending on courier availability
Delivery times are estimates and cannot be guaranteed, as delays may occasionally occur due to courier operations, weather, public holidays, strikes, security situations, or other circumstances outside our control.
Shipping Charges
Applicable shipping charges will be displayed during checkout or communicated as part of your order before payment.
Shipping charges may vary depending on the delivery location, parcel size, order value, promotional offer, or courier service.
Online Payment Only
Beauty Bazar Lahore currently accepts online payment only.
Your order will be processed after payment has been successfully received or verified. A shipping request does not confirm an order until the required payment has been completed.
Order Confirmation
After placing your order, you may receive an order confirmation containing your order details.
Please ensure that your name, phone number, email address, and complete delivery address are entered correctly. Incorrect or incomplete delivery information may result in delays or unsuccessful delivery.
Order Tracking
Once your order has been dispatched, tracking information may be provided through email, SMS, WhatsApp, your account, or our Track Your Parcel facility where available.
Please allow some time after dispatch for the courier tracking system to update.
Address Changes
If you need to change your delivery address, contact us as soon as possible.
We can only attempt to change an address before the order has been dispatched. Once the parcel has been handed over to the courier, we may not be able to modify the delivery address.
Failed Delivery
Customers are responsible for providing a correct and accessible delivery address and an active contact number.
If a parcel cannot be delivered because of an incorrect address, unavailable recipient, repeated unsuccessful delivery attempts, or another customer-related reason, additional shipping charges may apply if the order needs to be sent again.
Damaged Packages
Please inspect your parcel when it arrives.
If your package or product arrives damaged, defective, incomplete, or incorrect, contact Beauty Bazar Lahore as soon as possible with your order number and clear photos or video evidence.
Claims will be reviewed according to our Return & Refund Policy.
Clothing & Skincare Orders
All products are packed carefully before dispatch.
Skincare and beauty products may have seals or protective packaging for hygiene and product safety. We recommend checking the parcel and product condition before opening sealed skincare items if you believe there is an issue with your order.
Delayed Shipments
Once an order has been handed over to the courier, delivery operations are managed by the shipping provider.
Beauty Bazar Lahore will make reasonable efforts to assist with delayed parcels; however, courier delays outside our direct control do not automatically qualify an order for cancellation or refund.
Lost Parcels
If tracking indicates an unusual delay or you believe your parcel has been lost, please contact our customer support team.
We will coordinate with the courier to investigate the shipment. Any replacement or refund for a confirmed lost parcel will be handled after the courier investigation and verification process.
Public Holidays & Sale Periods
Orders placed during weekends, public holidays, major sales, promotional campaigns, or high-volume periods may require additional processing or delivery time.